Digital Telephone Systems OfficeServ 7200

OfficeServ 7400

The next generation of IP platform is the OfficeServ 7200, providing IP based wired and wireless solution for voice and data communication. OfficeServ is the ideal solution for the future and the present office because it can simultaneously support both traditional voice communication, voice over IP, IP based data communication, and wireless solutions through Wireless LAN.

Integrated communication environment

The OfficeServ 7200 makes voice calls and sends/receives data by using the LAN/WAN modules. The user can use the integrated wire/wireless platform (phones, PCs, servers, mobile phones, or peripherals) to make communications easily.

OfficeServ 7200
Specifications

IP based feature server

The OfficeServ 7200 uses an IP-based feature server to provide an IP solution, which integrates the functions of mail server, Session Initiation Protocol (SIP) server, and Voice over IP Unified Messaging Service (VoIP UMS).

Higher Quality IP Phone

The OfficeServ 7200 ensures the Quality of Service (QoS) of the voice calls depending on the priorities and grouping of data and voice packets. - Layer2 QoS: Priority Processing(802.1p), VLAN(802.1q) - Layer3 QoS: Class Based Queuing(CBQ), RTP Priority .Queuing, or the on demand management of the bandwidth Wide Area Network(WAN).

WAN/LAN Functions

The WAN and LAN interface modules are installed in the OfficeServ 7200; thus data can be sent/received via the interface of the 10/100 base T Ethernet in both the Intranet and the Intranet without any data equipment.

Wireless LAN, Mobility in your office

OfficeServ WLAN liberates you from the confines of your office and provides you with significant cost efficiencies because the qualified voice and data service of OfficeServ WLAN removes needless cabling and maintenance. With its support for the WIP-5000M WLAN phone, OfficeServ provides full voice-data convergence not only for fixed network connections but also on Corporate Wireless LANs.

IP UMS

Samsung OfficeServ supports IP UMS that provides you unified messaging service of telephone, IP Phone, e-mail, voice mail, and FAX. You are able to access to your communication devices through Samsung UMS whenever and wherever you want because Samsung UMS is Web based sophisticated solution.

Test-To Speech (TTS) Response

The OfficeServ 7200 converts text messages such as e-mails to voice messages and allows the users to listen to the messages through phones. Also, it recognizes the voices and responds to them.

Enhanced application

The OfficeServ 7200 offers enhanced applications such as OfficeServ News, EasySet, Internet Call Center, PC Console R-NMS, Internal board-type voice mail solution, Integrated facsimile server, and digital integrated recording systems.


SYSYEM FEATURES

Account Code Entry

  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

Account Code Key
Account Code Key

  • One Touch

Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm

  • (Timer) Reminder

Authorization Codes

  • Forced
  • Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    • Agent Statistics
    • Call Statistics
    • Group Supervisors
    • Printed Reports
  • OfficeServ DataView

UCD Statistics
UCD Monitoring
Wall-Style Display
Windows
Call Costing
Caller Identification (CID)

  • Automatic Number Identification (ANI)
  • Caller ID
  • Calling Line Identification
  • Caller ID Features
  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name

Translation

  • Caller ID to PSTN
  • Caller ID to Analog Port
  • Call Forwarding
  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy

Call Hold

  • Exclusive
  • System
  • Remote

Call Park and Page Call Pickup

  • Directed
  • Groups
  • Established

Call Recording
Call Waiting / Camp-On
Caller Emergency
Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony
Integration (CTI)

  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone

Conference

  • Add On (5 party)
  • Unsupervised
  • Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1

  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)

  • With Warning Tone
  • Without Warning Ton
  • Trunk Monitor or Service

Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

  • Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

  • From Any Digital Keyset
  • With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting
Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking

  • QSig over IP
  • QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group Overflow

  • Operator
  • Station Group
  • Override Codes

Paging

  • Internal Zones (5)
  • External Zone (4)
  • All External
  • Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

  • Station List
  • System List

Speed Dial by Directory
Station Hunt Groups

  • Distributed
  • Sequential
  • Unconditional

Station Message
Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction

  • · By Day or Night
  • · By Line or Station
  • · Eight Dialing Class
  • · Special Code Table

Toll Restriction Override
Tone or Pulse Dialing Transfer

  • · Screened / Unscreened
  • · Voice Mail Transfer Key
  • · With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail

  • Inband Signalling
  • Integrated (In-Skin)

VoIP
Walking Class of Service
Wireless LAN


HOSPITALITY SYSTEM (iDHS) FEATURES

Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During
Feature Activation
Enhanced User
Programming
Executive DND
Express Check-In
Guess Service Billing

  • 100 Item Codes with Costing

Lobby Phone Services
Printed Reports

  • Phone Bill
  • Guest and Meeting Room Bill
  • Room Status
  • Wake Up Call Activity Room Dialing Restrictions

Room Rate Discounts
Room Status Conditions

  • Available
  • Occupied
  • Needs Cleaning
  • Needs Maintenance
  • Hold (Late Check Out)
  • Hold and Needs Cleaning
  • Hold and Needs Repair
  • Cleaned
  • Repaired

Room Status

  • Printed Reports
  • Keyset Indications

Room Status Update

  • Automatic (Daily Timer)
  • Manual

Staff ID Codes (500) Station Types

  • Business Office
  • Hotel Administrator
  • Meeting Room
  • Guest No Smoking Room
  • Guest Smoking Room
  • Fax Station

Telephone Credit Limit
Transaction Record Output (To PMS)
Wake Up Calls

  • Set by Attendant
  • Set by Guest
  • Answered
  • Not Answered
  • Cancelled
  • With Auto Attendant
  • Announcement



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