Digital Telephone Systems OfficeServ 7400

OfficeServ 7400

OfficeServ 7000 series provide customer with various opportunities as complete full line-up of IP convergence system, from 25 to 500 users. OfficeServ 7000 series provide not only system expandability in combination with each other, but also compatibility among system interface boards.

Competitiveness for the future

OfficeServ 7400 is the ideal solution for the future and the present office because it can simultaneously support both traditional voice communication, VoIP(Voice over IP), IP-based data communication and wireless solutions through Wireless LAN.

OfficeServ 7400
Specifications

Advanced data networking

QoS with ensured stability is the top priority of the present enterprise communication in company with increasing voice and data traffic. OfficeServ 7400 provides enhanced communication to handle increasing voice and data traffic of IP phones in Small and Medium Business as supporting gigabit Ethernet and layer 2/3 LAN switching.

Mandatory factor of enterprise communication

The importance of security is essential and obvious in enterprise communication. OfficeServ 7400 provides 1 interface module to be integrated with functions of Firewall, VPN, and IDS and applies to security policy by steps against the exterior intrusions not to approve, 1st step – Firewall, 2nd step – IDS.

Secure mobile communication, WLAN

OfficeServ WLAN liberates you form the confines of your office and provides you with significant cost efficiencies because the qualified voice and data service of OfficeServ WLAN removes needless cabling and maintenance. With its support for the SMT-W5100 WLAN phone and SMT-R2000 Dualband WLAN AP, OfficeServ 7400 provides full voice-data convergence not only for fixed network connections but also on Corporate WLAN.

Various terminals and differential points

OfficeServ 7400 has the function of fax and can make a emergency call(911) in the case of electric power’s failure, which can only use on traditional system. Also, OfficeServ 7400 can use many kinds of terminals (analog phones, digital phones, IP phones, IP video phones, IP softphones on PC/PDA).

Value added application for enterprise

OfficeServ 7400 provides many kinds of application for user’s convenience. OfficeServ Call, News, EasySet, DataView, ACD, Operator.

IP UMS

Samsung OfficeServ supports IP UMS that provides you unified messaging service of telephone, IP Phone, e-mail, voice mail, and FAX. You are able to access to your communication devices through Samsung UMS whenever and wherever you want because Samsung UMS is Web based sophisticated solution.


SYSYEM FEATURES

Account Code Entry

  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

Account Code Key
Account Code Key

  • One Touch

Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm

  • (Timer) Reminder

Authorization Codes

  • Forced
  • Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution

  • (ACD)

Automatic Hold
Background Music
Branch Group
Call Activity Display

Call Center

  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    • Agent Statistics
    • Call Statistics
    • Group Supervisors
    • Printed Reports
  • OfficeServ DataView
    • UCD Statistics
    • UCD Monitoring
    • Wall-Style Display
    • Windows

Call Costing
Caller Identification (CID)

  • Automatic Number Identification (ANI)
  • Caller IDalling Line Identification

Caller ID Features

  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port

Call Forwarding

  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy

Call Hold

  • Exclusive
  • System
  • Remote

Call Park and Page Call Pickup

  • Directed
  • Groups
  • Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone Conference
  • Add On (5 party)
  • Unsupervised
  • Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number

  • Identification Service (NIS)

Direct In Lines
Direct Inward Dialing (DID) T1

  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)

  • With Warning Tone
  • Without Warning Ton
  • Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

  • Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

  • From Any Digital Keyset
  • With a Personal Computer

Meet Me Page and Answer
Memory Protection

  • Message Waiting Indications
  • Message Waiting Key

Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source

Networking

  • QSig over IP
  • QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group

Overflow

  • Operator
  • Station Group

Override Codes

Paging

  • Internal Zones (5)
  • External Zone (4)
  • All External
  • Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC

Ring Modes

  • • Time Based Routing-Plans
  • • Automatic/Manual
  • • Holiday Schedule
  • • Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections

Speed Dial Numbers

  • Station List
  • System List

Speed Dial by Directory
Station Hunt Groups

  • Distributed
  • Sequential
  • Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)

Toll Restriction

  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table

Toll Restriction Override
Tone or Pulse Dialing

Transfer

  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)

Universal Answer
Virtual Extensions
Voice Mail

  • Inband Signalling
  • Integrated (In-Skin)

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN




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